We're all about Engineering the Customer Experience through branding and providing a unique and satisfying experience for customers. Historically, branding was used as an identifier, today it describes the experience your customer can anticipate. The brand itself speaks to each customer individually and uniquely. We help by ensuring your brand has a voice and can be heard.

The parent company of MusicOnHold.com is Interaction Factor. Interaction Factor is a Technology-Delivery Company dedicated to improving your customer's experiences through people, process, and technology. The key to company growth is improving the experience, retaining your customer, and letting customers drive tha experience home with their friends and family.

MusicOnHold.com is exclusive in that it offers a compelling electronic marketplace putting the buyer in touch with pre-screened, qualified sellers of Music On Hold production, content, and hardware services. Prior to MusicOnHold.com, potential buyers would have to wade through over 300,000 search engine listings and hope to find a supplier they can work with.

MusicOnHold.com differentiates itself by being the sole source on the web focusing on Music On Hold. As a result it commands a unique position by being a strong, memorable brand coupled with the expertise buyers and sellers are looking for.

MusicOnHold.com is a business unit of Interaction Factor, Inc. , a Michigan Corporation formed in March 2003.