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Frequently Asked Questions
Yes. Anytime a business rebroadcasts music, that business is responsible for obtaining the proper licensing and paying the appropriate fees. All music used at MusicOnHold.com or played through the streaming music service comes with the proper licensing. You will NOT be required to purchase additional music licensing when using our productions customized for you.
Well, that depends of a few factors. Average hold times, length of Message On Hold recording, frequency of repeat callers are just a few of the items that determine how often you need to change your messages. Let us pick your brain and we’ll come up with the perfect solution to enlighten your callers.
Call us and ask. That’s the quickest and easiest way to get an answer. Tell us the make and model of the phones or phone system you are using. You can also shoot us an email firstname.lastname@example.org and we’ll get right back to you.
Yes! We can recommend a small business system that can handle up to 4 lines and have Messages On Hold for under $400. Contact us for the details.
Yes. We make all sorts of audio & telephony files here every day. Let us know what you need and we’ll take care of you.